Lead enquiries
Check that a prospective customer can access the phone number they provide.
COMMUNICATION
Youform meets
Twilio.
Connect Twilio directly to Youform and ask respondents to verify their phone number with an SMS code. Available on Youform Business with your own Twilio account.
See how to connectLET’S PUT IT TOGETHER
From an answer
to a next step.
Set up your connection once, then let it become part of the way you work.
Read the phone verification guideConnect your Twilio account
Add Twilio under Organization Settings > SMS Providers. Enter your credentials and sender, then test the connection.
Enable phone verification
Add a standalone Phone Number block and turn on Verify Phone.
Collect a verified phone number
Respondents enter the SMS code before continuing with the form.
GOOD THINGS YOU COULD SET IN MOTION
A few ideas
to get you started.
Event registrations
Verify a contact number while collecting registration details.
Service requests
Confirm phone access before your team follows up on a request.
Is Twilio a native integration?
Yes. Connect Twilio in Youform’s SMS Provider settings for phone verification.
Which plan do I need?
Phone verification requires Youform Business and your own Twilio account. Twilio usage charges apply separately.
Can I use verification inside a multi-question group?
Use a standalone Phone Number block. Verification is not available inside groups.
Can I send follow-up messages through Twilio?
For separate message workflows, connect Youform through Zapier and choose an available Twilio action. This is different from native phone verification.
