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A READY-TO-MAKE-YOURS FORM

General Questionnaire Template

Create a general questionnaire to gather feedback, understand product use, and collect improvement ideas. Customize this online form template for your audience.

Read the template guide
Use this template Free to customize. No code needed.

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A LITTLE GUIDANCE

Make the most
of your next ask.

Questions to consider for your general questionnaire

Use these questions as suggestions when editing your copy. Keep the ones that fit your purpose and add any details your process needs.

  • How often have you used our product in the past month?
  • What is your main reason for using it?
  • Which part do you use most often?
  • How easy is it to complete your main task?
  • What one change would make the product more useful to you?
  • Is there anything else you would like us to understand?

How to use the responses

The published example asks for an optional name, an age range, product-use frequency, and an optional improvement comment. Start with the decision you want the answers to inform. Remove the age question or make it optional unless it is genuinely useful for that decision. Use a clear timeframe and include choices for people who have not used the product. Review frequency answers alongside recurring comment themes, and do not assume a small or self-selected group represents every user. Share the changes you can make without promising that every suggestion will be implemented.

How to customize and share this template

  1. Name the experience you want feedback on and ask while respondents can still recall it clearly.
  2. Keep rating scales consistent and add an open question about the reason behind the answer. Remove questions that your team cannot act on.
  3. Decide how you will review results and follow up. Test the wording with someone unfamiliar with the form before sending it to the intended audience.

Make it yours with Youform

Combine ratings and comments

Use rating or choice questions for comparison, then give people room to describe the experience in their own words.

Ask a useful follow-up

Use conditional logic to explore an answer in more detail when it needs explanation, without asking everyone the same extra questions.

Turn responses into a review

Read answers in Youform or connect Google Sheets for your own analysis. Look at written comments alongside scores before deciding what to change.

Start free with unlimited forms and responses, subject to fair use. See Youform plans and features for the details.

Frequently asked questions

Does an optional name make this questionnaire anonymous?
No. The example makes the name optional, but age ranges, written comments, or other collected information may still identify someone. Review all fields and settings, consider who can access responses, and explain the actual privacy arrangements rather than promising anonymity based on one optional question.
Can I customize this form template?
Yes. Choose Use this template to make your own copy in Youform. Edit the questions and colors, review the whole flow, then share a link or embed it on your website. See Youform plans for advanced features.
How many questions should a feedback form have?
Use the fewest questions that answer the decision you need to make. One clear rating and a useful follow-up can suit a single interaction. A broader review may need more questions, grouped around distinct parts of the experience.
Should feedback include a name or email address?
Collect contact details when a reply is part of the purpose, and explain that use. If you want anonymous feedback, review the form's questions and settings rather than assuming that omitting a name makes every response anonymous.

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