Sign up free

A READY-TO-MAKE-YOURS FORM

Employee eNPS Survey Template

Collect employee recommendation scores, reasons, and workplace feedback with this eNPS survey template. Review department and tenure fields before sharing.

Read the template guide
Use this template Free to customize. No code needed.

THE REAL THING. GO AHEAD, TRY IT.

Open in a new tab

A LITTLE GUIDANCE

Make the most
of your next ask.

Questions to consider for your employee enps survey

Use these questions as suggestions when editing your copy. Keep the ones that fit your purpose and add any details your process needs.

  • How likely are you to recommend this company as a place to work, from 0 to 10?
  • What is the main reason for your score?
  • What should we keep doing?
  • What is one thing we should improve?

How to use the responses

Calculate eNPS as the percentage of valid 9 or 10 ratings minus the percentage of 0 through 6 ratings; 7 and 8 ratings stay in the denominator. The template collects department and tenure, which can identify people in small groups. Review those fields, keep results appropriately grouped, and add a separate contact method if you want to act on a request for follow-up. Do not treat the score as a prediction of individual turnover.

How to customize and share this template

  1. Explain the purpose, who will see responses, and how the team will use the findings.
  2. Keep questions focused on observable work experiences. Use a consistent scale for similar topics and separate comments about the workplace from individual performance decisions.
  3. Review identifying details and settings before sharing. Agree how results will be summarized and when employees will hear about the next steps.

Make it yours with Youform

Ask about the work experience

Edit rating and open-text questions around the subjects your team can review, such as support, workload, communication, or development.

Keep follow-ups relevant

Use conditional logic when a question only makes sense for people who have used a process or had a particular experience.

Review the answers thoughtfully

Organize responses in Youform or Google Sheets. Choose who should have access and summarize findings with care for small groups.

Start free with unlimited forms and responses, subject to fair use. See Youform plans and features for the details.

Frequently asked questions

How do we calculate employee Net Promoter Score?
For valid 0 to 10 answers, subtract the percentage scoring 0 through 6 from the percentage scoring 9 or 10. Ratings of 7 and 8 are included in the total response count but not in either group. The result ranges from minus 100 to plus 100. Review the reasons and participation alongside the score.
Can I customize this form template?
Yes. Choose Use this template to make your own copy in Youform. Edit the questions and colors, review the whole flow, then share a link or embed it on your website. See Youform plans for advanced features.
Can an employee survey be anonymous?
You can design it to avoid collecting names, emails, and other identifying details, then review the relevant Youform settings. Also consider whether team size, job role, or written comments could identify someone before promising anonymity.
What should happen after an employee survey?
Review recurring themes, choose practical changes, and tell employees what you learned and what happens next. Explain what cannot change as well, so the survey does not become a request for feedback with no visible follow-up.

A FEW MORE POSSIBILITIES

Keep the ideas coming.

Explore all forms

YOUR WORDS. YOUR COLORS. YOUR NEXT GOOD THING.

A starting point.
Make it your own.

Pick a template, add your personal touch, and put it out into the world.

Create your free form