Customer story · GumletGumlet made its onboarding form easier to update

Changing a question in Gumlet’s custom-coded onboarding form meant going back to engineering. With Youform, Anshul reports easier form changes, higher completion rates, and a better user experience.

Key results

  • Easier changes to the onboarding form
  • Higher completion rates, as reported by Anshul
  • A better user experience

“The team listens and helps.”

AnshulProduct Manager, Gumlet

Meet Gumlet

Gumlet is a video-hosting company. As a Product Manager, Anshul helps customers get their video hosting set up, whether they are starting for the first time or migrating from another platform. Visit Gumlet ↗

A custom form that needed engineering time to change

Before Youform, Gumlet used its own custom-coded onboarding form. Changing the questions, options, or other details meant asking the engineering team to make those updates.

“We had our own form (custom coded), but we have to go back to the engineering team for any changes to make in the questions/options or anything else.”

Easier changes and a better experience

Gumlet now uses Youform for its onboarding form. Anshul says it is easier to modify and the user experience is better. He also reports higher completion rates.

A team that listens

When asked what he likes most about Youform, Anshul points to the team’s willingness to listen and help.

In Anshul’s words

“The completion rates are higher and easier to modify, and the UX is better.”

AnshulProduct Manager, Gumlet

KEEP READING

More customers

View all

YOUR TURN

Start with a free form.
Keep it as long as you like.

Unlimited forms and responses on the free plan. Hidden fields, webhooks, and conditional logic are there when you need them.

Create your free formSee plans and fair usage