Available via Zapier & Make
Connect Youform with Twilio
Connect Youform with Twilio through Zapier to automatically send SMS or WhatsApp messages whenever someone submits your form. Notify your team, confirm submissions with respondents, or trigger text-based workflows in real time. Twilio's programmable messaging platform gives you full control over who gets notified and what the message says.
How to connect Youform with Twilio
Create your form in Youform
Build your form using Youform's drag-and-drop editor. Add any fields you need — text, email, file uploads, and more.
Connect to Twilio via Zapier
In Zapier, create a new Zap with Youform as the trigger. Select 'Twilio' as the action app and compose an SMS or WhatsApp message using your form field data.
Automate your workflow
Every time someone submits your Youform, a message is automatically sent via Twilio. No manual work needed.
What you can do with Youform + Twilio
SMS confirmation messages
Send an instant SMS confirmation to the respondent after they submit a form, including a summary of their submission or a reference number.
Team alerts via text
Notify team members by SMS when high-priority form submissions come in, ensuring urgent requests get immediate attention even outside of office hours.
Appointment reminders
Collect booking details through a form and trigger an SMS reminder to the customer with their appointment date, time, and location.
WhatsApp follow-ups
Send WhatsApp messages to form respondents for a more personal touch, especially in regions where WhatsApp is the preferred communication channel.
Powered by Zapier & Make
This integration connects Youform to Twilio through Zapier or Make (formerly Integromat). Youform's Zapier integration is available on the free plan, giving you access to 6,000+ apps without any extra cost.
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Frequently Asked Questions
Yes. You need a Twilio account with a phone number or WhatsApp sender configured. Twilio charges per message sent, so costs depend on your volume and destination.
Yes. If your form collects a phone number, you can use that field as the recipient in Twilio. This is perfect for sending confirmation or follow-up messages to respondents.
Yes. Twilio supports SMS delivery to most countries worldwide. Pricing varies by destination, and you may need to register your Twilio number for specific regions.
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