LIKERT AND RATING-SCALE EXAMPLES
Original illustrative questions by Youform. These are not validated research instruments.
Question wording, response scales and instructions are editable.

COMPLETE RESPONSE LABELS
AGREEMENT
1. Strongly disagree
2. Disagree
3. Neither agree nor disagree
4. Agree
5. Strongly agree

AGREEMENT-SEVEN
1. Strongly disagree
2. Disagree
3. Somewhat disagree
4. Neither agree nor disagree
5. Somewhat agree
6. Agree
7. Strongly agree

SATISFACTION
1. Very dissatisfied
2. Dissatisfied
3. Neither satisfied nor dissatisfied
4. Satisfied
5. Very satisfied

FREQUENCY
1. Never
2. Rarely
3. Sometimes
4. Often
5. Always

IMPORTANCE
1. Not at all important
2. Slightly important
3. Moderately important
4. Very important
5. Extremely important

LIKELIHOOD
1. Not at all likely
2. Slightly likely
3. Moderately likely
4. Very likely
5. Extremely likely

EASE
1. Very difficult
2. Difficult
3. Neither easy nor difficult
4. Easy
5. Very easy

INTENSITY
1. Not at all
2. A little
3. Moderately
4. Very
5. Extremely

CUSTOMER SATISFACTION
The support team resolved my issue.
Answers: Strongly disagree | Disagree | Neither agree nor disagree | Agree | Strongly agree

How satisfied are you with the delivery time for your most recent order?
Answers: Very dissatisfied | Dissatisfied | Neither satisfied nor dissatisfied | Satisfied | Very satisfied

The product matched its description on our website.
Answers: Strongly disagree | Disagree | Neither agree nor disagree | Agree | Strongly agree

How likely are you to purchase from us in the next three months?
Answers: Not at all likely | Slightly likely | Moderately likely | Very likely | Extremely likely

In the past month, how often did you use our reporting features?
Answers: Never | Rarely | Sometimes | Often | Always

EMPLOYEE ENGAGEMENT
I understand what is expected of me in my role.
Answers: Strongly disagree | Disagree | Neither agree nor disagree | Agree | Strongly agree

My manager gives me feedback I can act on.
Answers: Strongly disagree | Disagree | Neither agree nor disagree | Agree | Strongly agree

In the past month, how often did you receive recognition for your work?
Answers: Never | Rarely | Sometimes | Often | Always

I would recommend this company as a place to work.
Answers: Strongly disagree | Disagree | Somewhat disagree | Neither agree nor disagree | Somewhat agree | Agree | Strongly agree

How important is professional growth in your decision to stay at this company?
Answers: Not at all important | Slightly important | Moderately important | Very important | Extremely important

PRODUCT AND UX RESEARCH
I knew what to do after signing up.
Answers: Strongly disagree | Disagree | Neither agree nor disagree | Agree | Strongly agree

How easy was it to complete checkout today?
Answers: Very difficult | Difficult | Neither easy nor difficult | Easy | Very easy

This report contains the information I need for my work.
Answers: Strongly disagree | Disagree | Neither agree nor disagree | Agree | Strongly agree

How frustrated were you while uploading your most recent file?
Answers: Not at all | A little | Moderately | Very | Extremely

PATIENT EXPERIENCE
The clinician listened to my concerns.
Answers: Strongly disagree | Disagree | Neither agree nor disagree | Agree | Strongly agree

The instructions for booking a follow-up appointment were clear.
Answers: Strongly disagree | Disagree | Neither agree nor disagree | Agree | Strongly agree

I felt comfortable asking questions during my appointment.
Answers: Strongly disagree | Disagree | Neither agree nor disagree | Agree | Strongly agree

EDUCATION AND COURSE FEEDBACK
The course materials were well organized.
Answers: Strongly disagree | Disagree | Neither agree nor disagree | Agree | Strongly agree

The practice exercises helped me understand the topic.
Answers: Strongly disagree | Disagree | Neither agree nor disagree | Agree | Strongly agree

The instructor explained the concepts clearly.
Answers: Strongly disagree | Disagree | Neither agree nor disagree | Agree | Strongly agree

MARKET AND BRAND RESEARCH
This brand is one I would consider when buying [product category].
Answers: Strongly disagree | Disagree | Neither agree nor disagree | Agree | Strongly agree

How likely are you to try [product] in the next month?
Answers: Not at all likely | Slightly likely | Moderately likely | Very likely | Extremely likely

How important is price when choosing this kind of product?
Answers: Not at all important | Slightly important | Moderately important | Very important | Extremely important

ANALYSIS WORKBOOK
https://youform.com/assets/downloads/likert-scale/likert-analysis.xlsx
Fictional sample data and an explanation: https://youform.com/likert-scale/

Neutral is an ordered answer. Keep Not applicable and missing answers separate.
For employee or patient feedback, plan appropriate privacy and access before collection.