SPRUCE CAFÉ — FICTIONAL KICKOFF HANDOFF EXAMPLE Illustrative, not a customer result. EIGHT CLIENT ANSWERS 1. Who is our main contact for this project? Priya coordinates the work for Spruce Café and gathers feedback from the team. 2. What outcome should this engagement help you achieve? Make it easier for visitors to find opening hours and the current menu. Assess the draft by asking people to locate both. 3. Which first deliverable have we agreed to start with? The signed scope starts with a homepage wireframe, then the design for the five agreed pages. Online ordering is not included. 4. Which deadline should we plan around? The café wants the site ready for a seasonal menu launch in four weeks. Confirm this after checking the missing content and review dates. 5. Who will approve our work? Marcos, the café owner, approves the work. Priya consolidates team comments into one response. 6. How would you prefer to receive project updates? Email Priya a weekly update. Use the kickoff call for decisions that need discussion. 7. Which project materials are ready to share? The logo is ready. The new menu text and approved photos are not ready yet. 8. Is there anything else we should know before kickoff? Priya can arrange the website account invitation. The hosting owner and launch access still need confirming. TEAM HANDOFF FIRST MILESTONE Studio: prepare the homepage wireframe. Priya: confirm the opening-hours information before the wireframe review. MISSING DEPENDENCY Priya owns the menu text and approved photos. Agree a delivery date at kickoff. Use labeled placeholders for structure; do not approve final content or launch without the needed material. SCOPE DIFFERENCE If the client requests online ordering, the studio estimates it separately and Marcos decides whether to change scope. A new request in the form does not add it to the agreement. APPROVAL Marcos makes the approval decision; Priya returns consolidated comments. Agree review dates before confirming the four-week launch target. ACCOUNT ACCESS Priya identifies the hosting owner and arranges an invitation through the website service. Do not collect passwords in the questionnaire. NEXT ACTION Send the kickoff agenda to Priya: confirm missing-material dates, review windows, hosting owner, and the feasible launch plan. Keep each unresolved item attached to an owner and next checkpoint. Guide: https://youform.com/client-onboarding-forms/